Terms of Service

Last Updated: February 4, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you and illumi one pte. ltd. (“illumi,” “we,” “us,” or “our”), a company incorporated in Singapore (UEN: 202421256N).

1. Account Registration and Individual Use

• 1.1. Individual Account Rule: Access to the Services is licensed on a per-user basis.
  • Each account is for the exclusive use of a single individual.
  • You are strictly prohibited from sharing your login credentials with any other person.
• 1.2. Account Integrity: You represent and warrant that all information provided is accurate and complete.
  • Creating multiple accounts to exploit the Free Tier or using false identities to bypass usage limits is considered a material breach of these Terms.
  • Failure to maintain accurate information may result in immediate account suspension.

2. Service Tiers and Billing

• 2.1. Free Tier: illumi provides a version of the Services free of charge with specific usage limits.
  • You agree not to circumvent these limits through technical or manual means.
• 2.2. Paid Subscriptions:
  
  • Seat-Based Billing: Fees are billed per "Seat" or "User." In collaborative workspaces, you are responsible for the fees of all invited members.
    • Recurring Billing: Subscriptions are billed in advance on a recurring basis.
    • Non-Refundable: All fees are non-refundable except where required by Singapore law.

3. Intellectual Property and Data Privacy

• 3.1. Ownership: You retain all right, title, and interest in and to:
  • The data you provide to the platform ("Input").
  • The content generated by the AI based on your instructions ("Output").
• 3.2. No Training Policy: illumi does not use your User Content (Inputs or Outputs) to train, refine, or improve our machine learning models. Your data remains your proprietary information.

4. Prohibited Conduct

You shall not engage in the following activities:

• Sharing or "pooling" accounts to avoid subscription fees.
• Using automated bots, scripts, or scraping tools to interact with the Services.
• Generating content that violates Singapore’s regulatory guidelines or the laws of your local jurisdiction.

5. Disclaimer and Limitation of Liability

• 5.1. "As Is" Basis: The Services and AI-generated Outputs are provided "AS IS." illumi makes no warranties regarding the accuracy, originality, or reliability of AI Outputs.
• 5.2. Model Availability: We do not guarantee that all AI models (e.g., Claude, GPT) will be available in all geographic locations. Access is subject to third-party provider policies and regional regulatory compliance.
• 5.3. Liability Cap: illumi’s total aggregate liability shall not exceed the fees paid by you in the twelve (12) months preceding the claim. For Free Tier users, liability is limited to SGD $100.

6. Duration and Termination

• 6.1. Termination by illumi: We reserve the right to suspend or terminate your access immediately, without notice, if you breach these Terms.
• 6.2. Specific Grounds: Termination may occur for account sharing, providing fraudulent data, or bypassing regional restrictions via unauthorized means.

7. Regional Restrictions and Compliance

• 7.1. Local Regulations: You acknowledge that access to specific features may be restricted based on the laws of the territory in which you are located.
• 7.2. Geographic Limitations: Certain models may be unavailable in regions due to third-party restrictions. illumi is not liable for diminished functionality in these regions.
• 7.3. Compliance: You agree not to use VPNs or circumvention tools to bypass regional restrictions if such use violates local law or the model provider's terms.

8. Governing Law

• These Terms are governed by and construed in accordance with the laws of Singapore.
• Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.